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Covid-19 Update: Markraft Showroom Hours and Contact Information

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A preferred provider of Wilmington’s Top 25 builders, and Nashville’s surrounding area.

Since 1985, we’ve been working closely with builders and contractors. Markraft Cabinets has a thorough understanding of what industry professionals are looking for in a working partnership. In fact, we’ve developed and implemented tools and processes that greatly simplify and streamline the processes involved in cabinet and countertop projects. Not only will we make life easier on you with unmatched ease and efficiency, we’ll make you look great in the eyes of your customers with high quality work.

Success is in the details

As a builder or contractor, you probably already have a definite idea about what you’re looking for in cabinets and countertops (and if you don’t, we can help). We’re here to help make your plans come to life and to help you stay within your budget. We typically recommend an initial discovery meeting with our design team. While we have many templated designs for standard sized rooms and layouts, we’ve dealt with virtually every type of custom design specs imaginable. Whatever your vision may be, we’ll provide detailed drawings so you can easily determine exactly what electrical and plumbing modifications are needed when framing. Our comprehensive project management checklist ensures that you and your assigned Markraft team have exchanged all of the necessary information to plan, coordinate, and seamlessly execute the project to completion.

Your project is our project

Helping builders and contractors succeed and making it easy for you to do so is how we succeed. Having strong, proven relationships with more than 9 trusted cabinetry manufacturers and many more suppliers means there are limitless options for creating the ideal solution for any project. We focus on designing a space that matches your plans and budget and your customer’s desired result. Your team will also be readily available, easily accessible, and frequently right next to you at the job site. Markraft is far more than a liaison between you and the manufacturer; we provide the expertise and hands-on partnership that builders and contractors cherish during the remodeling or design process. We do the legwork and heavy lifting to eliminate your stress.

The Segments We Service

  • Single-Family New Construction and Remodels (from entry level homes to luxury custom homes)
  • Multi-Family New Construction and Rehabilitations (Apartments & Condominiums)
  • Assisted Living Facilities
  • Commercial and Industrial Facilities
  • Office Spaces and Work Stations
  • Medical Facilities and Treatment Centers

There are many steps involved in a new construction or remodel project.

Below is a broad overview of the general steps we follow to achieve a successful project. Please come by one of our Design Studios or contact us to schedule an initial discovery session with a Markraft Account Representative. We look forward to meeting you and working with you to bring your project to life!



Markraft Designers and Account Representatives put you, our valued customer, front and center and always strive to surpass your expectations. All of our Account Reps are professionally trained and qualified designers and estimators who, with support from other team members, will seamlessly guide your project to the finish line. Our staff provides superior customer service and will stay in touch with you throughout your entire project.

  • Planning – All projects begin with a discussion about your project goals and expectations, the scope of work and lead times, followed by a detailed review of the plan specifications and blue prints/layouts.
  • 2020 Cad Designs – The design is absolutely critical to produce the highest value results. We’ll draft and present initial floor plans/layouts, including detailed cad drawings and elevations that focus on the technical and functional aspects of the project.
  • Product Selection – We select the right product for the best results because we understand the importance of value engineering.
  • Proposal – We’ll present a proposal with detailed cost information, project specifications, and a summarization of project parameters.
  • Revisions – Plan/Design adjustments can be made at this stage. Applicable changes are then adjusted in the plans and costing.
  • Project Engagement – Upon a signed contract and once payment terms have been established the project moves forward.
  • Site Review – Job site inspections with field measurements are conducted throughout the duration of the project. Markraft does not order materials until an onsite measure has been completed. Pricing is subject to change in either direction once final measurements are taken. This time also allows us to address any unforeseen construction challenges.
  • Ongoing Support – Support is provided to keep builder showrooms, sample rooms and model homes current as needed.


We offer comprehensive turnkey installation services – including scheduling, on-site delivery, handling, trade coordination, installation and finish touch completion.

  • Product is received by Markraft Cabinets Distribution Center
  • Based on information provided by the Job Superintendent or Homeowner and the Designer and Account Representative the scheduling of delivery and installation of new jobs takes place.
Our Installation staff is second to none.

Our installers are precision craftsmen trained at the highest level the industry has to offer and they work hand-in-hand with our sales staff to ensure quality performance and customer satisfaction. For the business models that offer installation, this service is the key to our success and is the very heart of the Markraft experience. The installation phase reveals the quality of our performance, which is the signature of Markraft Cabinets.

All installers are recruited, screened and trained on Markraft’s standards and guidelines prior to starting their first job. Sub-contractors are required to have current General Liability and Workers Compensation Insurance. All new installers are monitored and evaluated on their initial installations to assure Markraft quality standards and customer expectations are met. Training is conducted on a regular basis to update all installers on safety and quality issues, and evaluations are ongoing to ensure the highest quality standards are maintained. Markraft also conducts specialized Installer Training Programs that instruct individuals with carpentry skills on cabinet and laminate countertop installation.

  • Installers are assigned to scheduled jobs and provided with an “Installation Packet” with all plans and documents needed to perform a proper and complete installation.
  • Outside vendor work, such as countertop templating and installation is coordinated.
  • Installers regularly communicate job progress to our scheduling team and initiate the ordering of any additional parts required.
  • Any follow-up work needed for job completion is scheduled and finalized.
  • Upon completion of the installation, a job completion inspection is conducted by a Markraft Account Representative in conjunction with the customer Project Foreman/Superintendent. A Project Completion Acknowledgement (PCA) form is completed in this process.


Our Customer Service & Warranty department tracks and handles all post- job service & warranty items. Our team responds quickly and effectively to resolve all service & warranty questions or needs that may arise related to the products that Markraft installs.

All products sold by Markraft Cabinets are backed by the manufacturers’ warranties, as well as Markraft’s Full 1-year Installation Warranty.

  • I had my entire kitchen redone by your company. It is BEAUTIFUL! The quality and craftsmanship is unbelievable. I cannot say enough about it. Thank you for a great product.

    Rose Marie M.
    Wilmington, NC
  • Good morning-
    I hope all is well!! First things first – we finished the house yesterday (got the CO) and just wanted to thank you for your part in the process. You served us with excellence and we really love the cabinets, both look/design and quality. I don’t know if you guys do surveys or if there is someone I could send an email too but I would love to communicate our wonderful experience…I will be sending a few other folks your way down the road as well. Thanks again you did a great job and please let me know who I can sing your praises to!

    Jeremy and Erin
    Nashville, Tenn.
  • We had started researching renovating our master bath and discovered that the special order cabinetry in the home improvement stores was fairly expensive for what you got, so we stopped by MarKraft to see what the cabinets there would be. We were fortunate to be greeted by a knowledgeable designer who helped us realize our dream of a new master bath. The designer was with us the whole way and was never more than a phone call or email away.

    Robert and Sharon R.
    Wilmington, NC